Cookie Policy

Understanding how VitaGlow Premium uses cookies to enhance your browsing experience

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better, more personalized browsing experience by remembering your preferences and understanding how you use our site.

At VitaGlow Premium, we use cookies to ensure our website functions optimally, remember your choices, and provide you with relevant content and offers. This policy explains what cookies we use, why we use them, and how you can manage them.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas of the site, and form submissions.

  • User authentication and session management
  • Shopping cart functionality
  • Security and fraud prevention
  • Load balancing and performance optimization

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

  • Language and region preferences
  • Product customization settings
  • Accessibility preferences
  • Recently viewed products

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Page views and user behavior analysis
  • Popular content and features tracking
  • Website performance monitoring
  • Conversion rate optimization

Marketing Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you.

  • Personalized product recommendations
  • Targeted advertising campaigns
  • Social media integration
  • Email marketing optimization

How We Use Cookies

We use cookies for several important purposes to enhance your experience with VitaGlow Premium:

Website Functionality

  • Keep you signed in during your visit
  • Remember items in your shopping cart
  • Maintain your language and display preferences
  • Enable secure checkout processes

Performance & Analytics

  • Analyze website traffic and usage patterns
  • Optimize page loading speeds
  • Identify popular products and features
  • Improve our website design and functionality

Personalization

  • Provide personalized product recommendations
  • Remember your preferences and settings
  • Tailor content to your interests
  • Offer relevant promotional offers

Marketing & Advertising

  • Show you relevant ads on other websites
  • Track the effectiveness of our campaigns
  • Enable social media features
  • Measure conversion rates and ROI

Third-Party Cookies

We also use cookies from trusted third-party services to provide additional functionality and insights:

Google Analytics

Helps us understand how visitors use our website. This data is anonymous and used to improve our website performance.

Social Media Platforms

Enables social sharing buttons and widgets for Facebook, Twitter, Instagram, and LinkedIn.

Payment Processors

Secure payment processing through Stripe, PayPal, and other trusted payment gateways.

Customer Support Tools

Live chat and customer support systems to provide you with immediate assistance when needed.

Managing Your Cookie Preferences

Cookie Control Options

You have several options to control how cookies are used on your device:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete existing cookies
  • Block cookies from specific websites
  • Block all cookies (though this may affect website functionality)
  • Set alerts when cookies are being placed

Cookie Preferences Center

Use our cookie preferences center to customize your cookie settings:

Important Note

Please note that disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Cookie Retention

How Long We Keep Cookies

The duration that cookies remain on your device varies depending on their type:

Cookie Type Typical Duration Purpose
Session Cookies Until you close browser Temporary functionality
Persistent Cookies 1 day - 2 years Preferences & analytics
Marketing Cookies 30 days - 1 year Personalized advertising

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. When we make changes, we will:

  • Update the "Last Updated" date at the bottom of this policy
  • Notify you of significant changes via email or website notice
  • Provide a summary of the key changes

We encourage you to review this policy periodically to stay informed about our cookie practices. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us:

Get in Touch

125 High Street, Kensington, London SW3 4RP, United Kingdom

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday:

For privacy-related inquiries specifically, please use our Privacy Policy page or contact our Data Protection Officer.

Last Updated: December 2024